Return and Refund Policy

  • Product Returns

    Order once placed cannot be cancelled.

    We do not encourage return of the product once sold to you unless there is a genuine reason for concern within 7 days from the date of delivery to the customer.

    Claims to be acknowledged at the sole discretion of the company.

  • Feedback

    We don’t deliver damaged goods.

    If you find the goods damaged / opened / poor packaging, please let us know by submitting your feedback at sounak.nandi@andrewyule.com is only subject to the packs remaining unopened.

    If you are dissatisfied with the quality of the product, please contact us at debajit.nag@andrewyule.com providing us with your order details.

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Bringing the fresh and authentic organic teas to you from the best gardens across India

Contact

Andrew Yule & Co. Ltd. (A Government of India Enterprise)

TEA DIVISION
YULE HOUSE

8, DR. RAJENDRA PRASAD SARANI, KOLKATA - 700 001 INDIA

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Since 1863
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