Return and Refund Policy
- Product Returns
Order once placed cannot be cancelled.
We do not encourage return of the product once sold to you unless there is a genuine reason for concern within 7 days from the date of delivery to the customer.
Claims to be acknowledged at the sole discretion of the company.
- Feedback
We don’t deliver damaged goods.
If you find the goods damaged / opened / poor packaging, please let us know by submitting your feedback at sounak.nandi@andrewyule.com is only subject to the packs remaining unopened.
If you are dissatisfied with the quality of the product, please contact us at debajit.nag@andrewyule.com providing us with your order details.
Contact
Andrew Yule & Co. Ltd. (A Government of India Enterprise)
TEA DIVISION
YULE HOUSE
8, DR. RAJENDRA PRASAD SARANI, KOLKATA - 700 001 INDIA